Comcast must not like its customers

By: Dave G.
Date: Monday, June 2nd, 2008
Departments: Rants

UPDATE: Comcast has whitelisted LakePlace.com. Once again, we can accept new members with comcast.net email addresses.

comcast

For the past few weeks we have been unable to send emails to comcast.net customers. They have blocked LakePlace.com due to the high volume of emails we (lakeplace.com visitors filling out contact forms) send everyday…and they assume we are spammers.

We have followed their instructions to get back on the “whitelist” several times - but nothing has worked. Several LakePlace.com members, who depend on comcast email to do business (agents and vacation rental owners) have been ignored. As one LakePlace.com member put it: “Who are you [comcast] to decide who I communicate with - I do not pay you a monthly fee to make that decision for me.”

We do not use comcast for business, but I do get a $200+ bill from them every month at home (comcast cable, premium channels, comcast digital phone service) - and I will be looking into alternatives - I highly recommend you do the same.

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  • Raul Says:
    June 20th, 2008 at 8:10 pm

    I feel for you. We are going through the same thing with AOL. AOL has a stupid, stupid “SPAM” button on their email interface and people just click it instead of “delete”. We get reported as SPAM for sending invoices and receipts!!! Can you believe that? And then we have other AOL customers who complain that we don’t respond to their emails. Which of course we do but…they never get through. Sickening.

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